Small Business Design Resources

Sizing Up Your Competition

Most small businesses have competitors in their area or on the web. It is your job as the small business owner to check these businesses out to see what they’re doing right or wrong…then apply their strong points to your own business. Let’s talk about how to locate your competitors.

Use Google Places to find the competition in your location. Take a look at their website and if you can, try to make an “appointment” with them or check out their product if they have a store. You want to absorb the techniques they’re using if it makes them successful. What type of advertising campaign are they running? Can your small business design profit from borrowing a few of these ideas and applying them to your company? If your products are similar, find the differences and see if you need to make changes. Are they offering lower prices or even extras along with the product? How about their service? If it’s service competitors, consider using them and see how they go about it. How did they treat you (the customer) and how well did they do the job?

You may find out that businesses similar to yours may be doing things differently. This can be good or bad, so don’t run out and try all these different techniques all at once. If you know that a company is doing better than you, investigate and find one thing to apply to your business. If they’re taking out an ad in the newspaper and you’re not, maybe you are underestimating how much business you can get from local ad placements.

One thing to remember when you’re trying to improve your small business is the SWOT Analysis. SWOT stands for: Strengths, Weaknesses, Opportunities and Threats. Whenever you’re checking out a competitor, just ask yourself the following questions:
• What advantages does your business have?
• What can your small business improve on?
• What opportunities are up and coming in your market?
• Are changes in technology going to hurt your business?

When you answer a simple SWOT analysis, you’ll most likely uncover things about your business that you can make changes on. Once again, don’t make a bunch of changes at once. When you see something that is working well for a competitor, give it a try. When you do too many things at once, when things don’t work out it’s harder to backtrack. While trying out techniques, keep in mind that you do want to have an advantage over your competition and that is to be unique. So take the good ideas from other companies and make them your own! Offer complimentary services the other businesses don’t offer. At the end of the day you want your small business to stand out, not blend in!

Take Advantage of Local Search Marketing

If you did a survey of people walking down the street and asked them “How do you find a business when you need one?” Many of them are going to say they use the internet. More people are looking up services through the web than flipping through the prehistoric yellow pages. The thing is: you can take advantage of local search marketing and apply it to your small business design without being “out of date.”

If you’re familiar with Google Maps, you may already be aware that if you type “Seafood, Miami FL” into Google’s search engine, a map of the Miami area will appear with a list of restaurants or vendors that specialize in seafood. That’s what local marketing can do for you. When you put your company’s information into Google Places, you’re making it easier for people in your area to find you. You can apply this information to not only Google search engines, but the other major ones as well.

Not convinced it will help drive traffic to your site?

Approximately 20% of Google searches are associated with location. Based on reports from Google itself: The Google Place sections are viewed millions of times each day. By not putting your company contact information, website and other miscellaneous data, you’re missing out on potentially millions of people who could stumble across your website. Local search marketing or “optimization” is just as an important small business practice as the SEO you use on your website.

There are features available specifically through Google Places that can help small business improve their search-ability. You can pay for Tags: Tags come with a $25 price tag per month and promote business features your company is offering. These are currently only available in certain cities, but expanding quickly. So if you want to use Google Tags for your company and your location isn’t listed, it may be shortly.

Google also can send a photographer to your business and offer a free, professional photo shoot. You’re not guaranteed to have a session, but you browse the available locations and apply. If you’re not in one of the major US cities that offers these free photo sessions, take your own photos and upload them to Google Places by yourself.

So, when you implement local search marketing strategies to your small business design, you’re helping to increase traffic to your website by at least 20% (according to Google). Besides a good-looking company website and a well-written blog, it’s one of the simplest ideas to apply to your business to get results.