Category: Website Content

How YouTube Can Benefit Your Small Business

If you’ve never considered video marketing, you’re missing out on an entire world of opportunity. Providing videos for your customers is a great way to share information while personalizing your business at the same time. One of the difficulties of an Internet business is that you may never meet your customers in person; videos are a great way to make the personal connection that builds customer trust and loyalty. One of the easiest and best ways to use video for your small business is to take advantage of YouTube’s free services.

Why?
You can certainly host videos on your own small business website, but there are some great advantages to hosting your videos on YouTube instead. Here are a few you should consider:

  • YouTube is the world’s most popular online video community, with millions of users. The site’s features make it easy for users to search and browse by topics, view their friends’ favorite videos, and subscribe to their favorite channels–all things that can attract viewers who have never before heard of your company or your website.
  • Hosting your own videos takes up your server’s limited storage space and bandwidth. Bandwidth becomes particularly important if you have a terrific video that goes viral. If you host with YouTube, they will be responsible for dealing with the increased traffic load as people flock to see your video, so you won’t have to worry about overloading your own server.

How?
Registering with YouTube and creating your own channel is a simple process, and they have a pretty comprehensive help center if you get stuck. Making your videos doesn’t have to be complicated, either. You need a digital camera, but it doesn’t have to be professional quality–your video will most likely be viewed in a small 320×240 pixel window, so an expensive high-definition camcorder isn’t necessary. Depending on the type of videos you decide to make, your computer’s webcam may be all you need.

Once you have created and uploaded your videos, you can easily embed them in your website and link to them from all over the Internet. Great places to include them might be your social networking profiles, emails, forums, and other Internet video communities.

A few important tips:

  • Include your business name, website, and other contact info in the video itself as well as in the description.
  • Keep basic SEO principles in mind when writing your video’s title, description, and tags. Using the right keywords will help customers find you and get your video listed on related searches.
  • Be an active member of the YouTube community. In addition to posting your own videos, comment on those posted by other users and add ones you like to your favorites.
What?
There are many different types of videos, and you can try whatever approach seems to be the best fit for your business. Here are a few kinds of videos you might consider:
  • Create a video blog that you regularly update with short videos, usually under 5 minutes long. This isn’t much different than a written blog, but feels more personal and is more interesting for some website viewers. Check out my article on what blogging is for more info on why you should blog–it’s specific to written blogs, but the same principles still apply.
  • Make demos of your product or services. Customers will feel more confident in the product they’re purchasing if they can see it in action, and they’ll be able to see that you know a lot about the products or services you’re providing.
  • Offer tutorials or mini-lectures on topics related to your business. Just like with article marketing, these videos will provide your viewers with useful information or skills while also establishing you as an expert in your area. They’re a great opportunity for product placement, as well–for example, if you sell scrapbooking supplies, you can use your products in a how-to-scrapbook video.
  • Post video answers to frequently asked questions, or even respond to general customer inquiries with video messages.
  • Provide videos of customer testimonials to prove that the testimonials are authentic and show off your satisfied customers.
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Outgoing Links and SEO

If you’ve read my article on SEO, you know that inbound links are one of your greatest allies for boosting your small business website’s search engine results. The power of inbound links to increase search engine rankings makes many website owners worry that including outgoing links on their website will have the opposite effect. In fact, you’ve probably heard or read that outgoing links can hurt your Google PageRank. Actually, outbound links on your webpage can be a great SEO tool and can work with other SEO tips to improve your website’s search engine ranking.

Advantages of Outgoing Links
  • Linking to high-quality websites places your site in a “good neighborhood” by associating your site with quality. You can think of it just like your real-life neighborhood–if the people living next door renovate their house, your house will go up in value as well. Similarly, if you link to an excellent website, your site’s perceived value will increase.
  • By taking the time to choose quality links that add value to your website’s content, you show your visitors that you know how to recognize good information and want to be their go-to resource.
  • Linking to other websites is a natural way to increase your incoming links, by drawing attention to your website and encouraging reciprocation. If your website has useful content, sites you link to will be inclined to return the favor.
  • Anchor text for outgoing links can be a great place to include your website’s SEO keywords in your content. If it doesn’t make sense to use your keywords in the anchor text, it may be a sign that the outbound link isn’t relevant enough, and you may want to rethink including it.
Watch out for:
  • Becoming part of a virtual “bad neighborhood” by linking to spammy or low-quality websites. Search engines and visitors will judge your website by the company it keeps, so only link to high-quality, relevant websites.
  • Including dozens of links to irrelevant sites. Always think about your visitors and only include links that you think they will truly find useful or interesting.
  • Sending your visitors to websites offering the same services or products. Outgoing links direct your website’s visitors away from your site, so you want to be sure that you’re not sending them to a competitor. Instead, send them to sites that provide something relevant but slightly outside the scope of your own website. For example, if your website sells baby clothes, you may link to a website that’s all about preparing for a new baby–but which doesn’t actually sell baby items. Your visitors will appreciate the useful information and they will return to your site to make their purchases.
Do outgoing links drain your PageRank?

No one knows exactly how Google calculates PageRank, but the general consensus is that including relevant, high-quality outgoing links will do more to help your PageRank than harm it. The only danger comes from linking to websites which have been penalized by Google, are of low quality, or have no relevance to your website.

Outgoing links can be an excellent SEO tool, and you shouldn’t be afraid to include well-chosen links when you think they will add value to your website’s content.

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Landing Pages: What They Are and Why You Need Them

If you’ve been considering an online advertising campaign for your small business, you’ve probably come across the term “landing page.” The concept of a landing page is new to many small business owners, so don’t worry if you aren’t sure what it is or how it’s different from the other pages on your website. It’s actually a very simple concept that can really increase the effectiveness of your advertising campaign.

What is a landing page?
A landing page is exactly what it sounds like—the page a potential customer lands on after clicking a link. Technically, any page on your website can be a landing page. However, the most effective landing page is one that was created to match the needs of the person who clicked on the link that leads to it. The goal of a landing page is to capture the visitor’s attention and get them take an action you desire—make a purchase, for instance, or fill out a sign-up form.

Why you need a landing page for your advertising campaign
When you create an advertisement, whether it’s a banner ad or an email to your client list, you craft it with a specific goal and audience in mind. You do this to connect with your customers and encourage them to click on the link to your website. But your interaction with your customers doesn’t end there—you want them to take a certain action once they reach your website. This is where the landing page comes in. Sending people to an ad-specific landing page on your website will provide them with exactly what they came to find, making it more likely that they will make a transaction.

Here are a couple examples to illustrate what a landing page can do for you:

Imagine that you own an online store that sells women’s clothing. To market your website, you create an advertisement that promotes your new swimwear collection for summer. To go along with this advertising campaign, you design a landing page that features the top-selling swimwear items. People who click on the swimwear ad are more likely to stick around if they land on this page and immediately see what they’re looking for than if they’re directed to the homepage of your site, which has just a small link to the swimwear section.

Or maybe your marketing goal is to get people to sign up for your email list. To do this, you offer them a free e-book in exchange for their name and email address. When people click on this offer, they’re sent directly to a landing page that contains the form they need to fill out in order to receive the e-book. This will be much more effective than sending them to your website’s homepage, where they will have to hunt on their own for the link to sign up for the e-book. You’ll get many more people to sign up for your email list if you create a landing page specifically for this purpose.

Essentially, a landing page increases the effectiveness of your advertising campaign by immediately engaging visitors who are attracted by your ad. How many times have you clicked on a link only to find yourself on a webpage that seems completely unrelated? That was an example of a bad landing page, and chances are you hit the back button on your browser within seconds. Keep that from happening with your ads with a well-crafted landing page.

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Promote Your Website With Article Marketing

Small business owners have been using article marketing for decades, but the Internet and new Web 2.0 sites have really increased its potential and popularity. The principle behind article marketing is pretty simple: the idea is to promote your business and website by writing articles to be published as free content on other Internet sites. These articles promote your business by including a link back to your website and a brief bio about you and your business. Writing quality articles and submitting them for publication on other sites is an investment of your time, but one that can have real benefits for your small business website.

Benefits of Article Marketing

  • Publishing articles on other websites will help you reach a broader audience—the more information you have on the Internet, the more likely it is that your target audience will find you.
  • Writing high-quality articles related to your business is a great way to establish yourself as an expert in your field. People searching for information on the topic will read your articles and see that you know what you’re talking about, which will encourage them to check out your website for more information.
  • Readers will come away from your articles with a positive impression of you and your business, since you’re providing them with useful and free information.
  • Every article you write and publish will have a link back to your site, providing you with valuable backlinks that may improve your search engine ranking. Keep in mind that search engines like Google take into account the quality of the sites linking to yours; for this reason, try not to sacrifice quality for quantity. It’s probably to your advantage to focus on writing well-written and informative articles that high-quality sites will be happy to publish, even if this means you’ll end up with fewer articles overall.

Be Careful of Duplicate Content
Duplicate content is large blocks of text from different webpages that are identical or extremely similar. Google can penalize you for providing duplicate content by lowering your search ranking or completely removing your site from the Google index. These duplicate content penalties are part of Google’s effort to provide useful search results—they don’t want every search result to have basically the same content.

Duplicate content only results in penalties if Google believes your intent was to manipulate search rankings or deceive users. Submitting the same article for publication on multiple sites in order to promote your own website can be seen by Google as deception and result in penalties. Article marketing can be very effective in boosting your search rankings and increasing traffic to your small business website, but make sure to avoid duplicate content to ensure that your efforts don’t backfire.

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Understanding and Improving Google PageRank

There’s no question that having your small business website on the first page of Google results is good for traffic. Google has been used for more than 70% of U.S. Internet searches so far in 2010, making it by far the Internet’s most used search engine. One reason Google is so popular is that Internet searchers trust the results it returns. Google’s method for putting together a list of great search results relies heavily on PageRank (PR), a number from 0-10 that reflects a web page’s importance. Average PageRank is 3-5; a PageRank of 6-7 is considered extremely good. Only a few elite websites have PageRanks of 8 or above, and only Google and a handful of others have PageRanks of 10. PageRank is a logarithmic calculation, meaning that each level is harder to reach than the last. For example, moving from PR 2 to PR 3 is easier than moving from PR 3 to PR 4. It also means that a PageRank of 4 is more than twice as good as a PageRank of 2.

The formula for calculating PageRank is patented and a closely guarded secret; according to Google, PageRank is determined by looking at more than 500 million variables and 2 billion terms. But even though you can’t know all the details of Google’s formula, there are some things you can do to increase your PageRank.

  1. Inbound Links
    The most important factor in determining PageRank is the number of high-quality websites that link to your webpage. Think of it as a voting system: when one page links to another page, Google considers that a vote for the other page. The more votes a page gets, the more important that page must be and the higher its PageRank. Votes from more important pages are considered more important, meaning that a link to your site from a page with a high PageRank will increase your PageRank more than a link from a page with low PageRank. Links from sites that have content related to your website’s content are also more valuable than links from unrelated websites.
  2. Internal Linking and Structure
    How you structure your website is important to maximizing PageRank. Here are a few tips:

    • Make sure your website has a clear hierarchy and important links are made up of text rather than images.
    • Don’t let the structure of your website get too “deep”; having to follow several links in order to get to a page from your site’s homepage generally decreases that page’s PageRank.
    • Make sure every page is linked to by at least one text link, and avoid dangling links (links to pages that don’t contain any links themselves).
    • Include a site map that links to your website’s important pages.
    • Don’t put too many links on any one page.
  3. Quality Content
    Having a lot of interlinked pages is good for PageRank, but only if the content on each page is original and useful. Good website content will encourage other websites to link to your pages (see Tip #1), and Google penalizes websites for containing content that is duplicated elsewhere on the Internet.
  4. Use SEO Techniques
    Don’t forget to optimize for your target keywords, so Google knows what your website is about. Good Search Engine Optimization is key to improving your search engine ranking and is a factor that Google takes into consideration when calculating PageRank.

Following these tips should improve your Google PageRank, but be prepared to wait a few weeks before you see results–with the millions of websites on the Internet, it will take time for Google to reevaluate your website.

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Create a ‘Sticky’ Website: Make Visitors Stay Longer & Return Often

After putting time, energy, and money into your small business website, you’re eager to welcome visitors and show them around the place. You know some tips for attracting traffic, but how do you convince visitors to stick around and return often?

Content

  • Catch the web browser’s eye with content that is interesting and unique. If visitors see something that piques their interest, they’ll stick around and check out what else your small business has to offer.
  • Make regular updates so people have a reason to return. Provide links to new information from your homepage, or offer email updates–returning visitors will appreciate the ease of seeing what’s new.
  • Ensure that the people who find your site are interested in your content by optimizing for the right keywords.

Design

  • A professional-looking website inspires confidence in your product or services, encouraging people to trust your website’s content and consider browsing your site worth their time.
  • Organize your content in a way that makes it easy to browse. Provide your visitors with a natural path through your website, so they continue moving and checking out new pages.
  • Avoid Flash intros and other design choices that will make your website load slowly. People often have limited patience and will move on without waiting for your page to load.

Interactivity

  • The Internet is growing increasingly social, and people appreciate websites that provide ways to interact. Comments, ratings, and polls all encourage users to become more invested in your site, and can also help you learn valuable information about their experience.
  • Include internal links whenever they’re relevant, so visitors keep discovering new parts of your website. Avoid outbound links on your homepage–you don’t want to direct visitors away before they even have a chance to see your site–and have them open in new tabs or windows so your website stays open.

Keep these principles in mind, and you’ll find that your website visitors will stick around longer (a lower bounce rate) and return often, resulting in higher conversion rates and improved visitor response.

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How to check that your main website content is above the fold

OK, so you understand the concept of showing your main website content above the fold on your website. Now you wonder “how do I display my main content  to all the visitors the same if all of them have different browser size resolutions?” There’s a simple solution to what you probably thought was impossible to do.

To make sure that your main website content fits above the fold for your users, follow these steps:

  1. Check your analytics program to see what top 3 screen resolutions your users are using. Since you can’t please everyone, you can at least please the majority of your website visitors.
    screen-resolution
  2. Go to the Google Browser Size tool http://browsersize.googlelabs.com and enter your website next to the Google logo and hit Go.
    browser-size
  3. Evaluate the colorful chart to see if your website’s main content fits within your top 3 screen resolutions from step 1.
  4. Adjust your website content if necessary.

What is Blogging

blog_postitA lot of websites these days use blogging as a way to draw customers. Blogging means posting a fresh article to your site every day, every week, or at some other interval that makes sense to you. Blogs can be useful to customers who may check out your website regularly to find out new information related to your product, your service or your company. New customers may be led to your site using keyword searches or by following links from other sites that reference your site, or from links you embed in other articles on your website.

The primary purpose of a blog is to provide fresh content for your website to keep your customers coming back. They want to see what new products you are offering, hear what’s new in your company, and see what additional services are available. A blog is also a great way to add fresh content to your site to keep it at the top of the search engines.

But what should you write in the blog? And how can you keep coming up with new ideas for blogging?

There are some definite advantages to blogging and once you get the hang of it you might just get hooked:

1. Writing helps you think. And thinking about your business is something you should be doing every day. You can use blogging as a way to explore new ideas for your website, your product or your business.

2. Blogging invites customer feedback. Create a blog with a comment block where blog readers can post their feedback. This is a great way to find out what your customers think. You can ask them questions directly, and use the responses to begin an email contact list. The best part about this is your feedback is coming directly from current users of your website. You can even take it a step further and start sending email articles directly to your blog fans. Can’t decide whether to branch out in this direction or that direction? Ask for customer feedback directly in your blog. Everyone loves to give their opinion.

3. Blogging is a catalyst for doing research. If you sit down once a week and come up with 7 topics for daily blogs, or sit down once a month and come up with 4 topics for weekly blogs, you will remain on your toes as well have new content to keep your website fresh. You can research the competition and find out what they are blogging about, or research a particular aspect of your business, describe the special features of an existing product or introduce features for a new product and motivate readers to give it a try.

4. Blogging is a great tool for stimulating your own learning. Because you will be on the internet, checking your competition, doing your research and finding interesting things to write about, you will be acquiring new knowledge constantly about your business field. Becoming an expert in your field is an absolute must for out-maneuvering the competition and your website is the perfect place to display your expertise.

To get started blogging, map out a few ideas, determine how many words you want to write in your blog (300 to 500 is plenty to begin, but don’t restrict yourself if you get on a roll). Don’t forget to create a few links in your blog to other similar articles on your website.

Optimizing Your Website Content

Your website might be well implemented, have a nice easy flow, attractive color scheme and easy navigation, and your product might be the best gadget ever invented or the best service in the business. But if people can’t find you, they can’t buy from you. It’s that simple.

Descriptive keywordSearch Engine Optimization refers to creating a site that is keyword rich. Keywords are the words that people type into their favorite search engine to find what they are looking for. For example, if your website sells shoes, you will want keywords such as shoes, pumps, high heels, loafers, patent leather, boots etc. More creative keywords or keyphrases might include descriptive phrases such as blue suede shoes, sexy 4 inch heels, pumps that are to die for, and so on. Most people post articles on their website to increase keyword density.

Search Engine Ranking
Think about how you use the internet search engines. Research data shows that the vast majority of people only click on one of the first three website listings in the search engine results. Your objective is to be one of the top three returns in Google, Yahoo, or the other search engines for your primary products. Why? Because these are customers who are already looking for your product, and pre-disposed towards buying it. Think about that. It’s not like putting your advertisement on a billboard along the highway and hoping the right people will see it. Search Engine Optimization is guaranteed by its very nature to reach your intended customer base through your website.

But how does Google decide which listing to put at the top of the page? Search engines use “spiders” or “bots” (short for robots) to constantly search the internet (referred to as crawling ). The spiders read the content on your website, and even follow links on your site to links on other websites. As they go, they build an indexed database from what they find. For sites that have similar content or similar keywords, the search engines will build a ranking scheme. There is no set formula for understanding this because search engine companies keep their special algorithms secret.

Understanding exactly how spiders work, or exactly how the indexed database is built is complicated, and reaching the top 3 returns in a search engine list is a fine art. But there are some guidelines that can make it easier.

• Make sure each page on your website has a featured keyword or keyphrase

• Use the keyword strategically in every paragraph of your content

• Include links on your website to other sites with similar or related products

• Include links to pages on your own site with similar keywords

• Keep content fresh by posting new material regularly. Stale content loses rank.

If you find SEO too daunting, you can always sponsor a result by paying the search engine company to return a link to your website for specific keywords. Sponsored results are usually listed on the right hand side of a search engine return page.

Watch Movies of Visitors Browsing Your Website

Have you ever imagined that you can actually see what your visitors are doing on your website? No, no, I’m not talking about going through charts and pages of visitor statistics on Google Analytics or other similar analytics program. I came across ClickTale, which is a program that let you watch movies of your visitors’ actual browsing session. This is way better than just looking at charts and trying to analyze them. By viewing where your visitors’ mouse is actually going, what they type and what results they get from a click, you can evaluate the following:

• what on your website gets neglected
• what errors do users get
• what simply confuses your visitor and makes them leave
• why do they abandon your shopping cart

There’s so much more to this program so you just have to see for yourself.