Why?
You can certainly host videos on your own small business website, but there are some great advantages to hosting your videos on YouTube instead. Here are a few you should consider:

• YouTube is the world’s most popular online video community, with millions of users. The site’s features make it easy for users to search and browse by topics, view their friends’ favorite videos, and subscribe to their favorite channels–all things that can attract viewers who have never before heard of your company or your website.
• Hosting your own videos takes up your server’s limited storage space and bandwidth. Bandwidth becomes particularly important if you have a terrific video that goes viral. If you host with YouTube, they will be responsible for dealing with the increased traffic load as people flock to see your video, so you won’t have to worry about overloading your own server.

How?
Registering with YouTube and creating your own channel is a simple process, and they have a pretty comprehensive help center if you get stuck. Making your videos doesn’t have to be complicated, either. You need a digital camera, but it doesn’t have to be professional quality–your video will most likely be viewed in a small 320×240 pixel window, so an expensive high-definition camcorder isn’t necessary. Depending on the type of videos you decide to make, your computer’s webcam may be all you need.

Once you have created and uploaded your videos, you can easily embed them in your website and link to them from all over the Internet. Great places to include them might be your social networking profiles, emails, forums, and other Internet video communities.

A few important tips:

• Include your business name, website, and other contact info in the video itself as well as in the description.
• Keep basic SEO principles in mind when writing your video’s title, description, and tags. Using the right keywords will help customers find you and get your video listed on related searches.
• Be an active member of the YouTube community. In addition to posting your own videos, comment on those posted by other users and add ones you like to your favorites.

• Create a video blog that you regularly update with short videos, usually under 5 minutes long. This isn’t much different than a written blog, but feels more personal and is more interesting for some website viewers. Check out my article on what blogging is for more info on why you should blog–it’s specific to written blogs, but the same principles still apply.
• Make demos of your product or services. Customers will feel more confident in the product they’re purchasing if they can see it in action, and they’ll be able to see that you know a lot about the products or services you’re providing.
• Offer tutorials or mini-lectures on topics related to your business. Just like with article marketing, these videos will provide your viewers with useful information or skills while also establishing you as an expert in your area. They’re a great opportunity for product placement, as well–for example, if you sell scrapbooking supplies, you can use your products in a how-to-scrapbook video.
• Post video answers to frequently asked questions, or even respond to general customer inquiries with video messages.
• Provide videos of customer testimonials to prove that the testimonials are authentic and show off your satisfied customers.

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Using Social Media For Your Business
2. What is Blogging
3. How to Make Money From Your Blog

My unscientific conclusion: small businesses seem to either love social media and use it as much as they can, or avoid it completely. There’s almost no middle ground, and it’s especially interesting to me that the clients who avoid social media are almost, it seems, afraid to use it.

Businesses worry about using social media for several reasons. The main reason is that they worry they will be wasting valuable time and resources on something that is no more than a hype – a passing trend that will disappear within a few years, leaving all those businesses who poured time and money into social media marketing with nothing.

Another common fear is that since social media is essentially about opening your business to your prospects and clients and having conversations with them, you would lose control of your brand and of your image if you engage in social media.

I would like to address the second issue first. I don’t think you should be afraid of social media. The conversations in social media about your brand are going to take place whether you are involved in them or not. It’s actually better to be involved, to initiate some of the conversations and certainly to follow mentions of your brand in social media (use Twitter Search) and respond to them.

As for the first question, most experts agree that while no one can say for certain that social media as it is now will be here in the same form a decade from today, the general concept of engaging customers and prospects in direct conversations is here to stay. I agree: consumers and businesses are quickly learning to expect two-way conversations with each other instead of solely relying on the traditional one-way promotional messages in print ads and in television commercials.

So, can you show clear return on your investment in social media marketing? This is where things get a bit trickier. Marketing is one area where it’s been traditionally difficult to show hard numbers, and social media marketing is no different. However, social media ROI can and should be measured.

A few ways you can measure the success of your social media marketing campaign:

1. Is your favorite social media channel (such as Twitter or Facebook) among the top ten referrers to your website?

2. When people get to your website through a social media channel, how engaged are they? Do they immediately bounce back, or do they spend a few minutes on your site?

3. What percent of your social media visitors become leads by downloading white papers or eBooks or by subscribing to your blog or to your newsletter?

4. What percentage of social media visitors become clients or customers?

Remember that whatever you do to track your social media ROI, you need to be patient. Establishing a social media account, growing it and cultivating connections with clients and prospects isn’t something you can do overnight. I would say that the typical social media account takes at least six months to start showing results, and the longer you keep at it, the better your results, provided you only follow relevant people and engage them daily.

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Using Social Media For Your Business
2. Social Media Marketing Success – Three Steps on How to Maximize Your Efforts
3. How To Effectively Use Twitter For Business

Many small businesses have been resisting Twitter for a long time now, but the reality is that more and more of your customers are using Twitter – and so should you. A basic rule of marketing says that you need to be where your customers and prospects are. If your prospects are using Twitter, and your competitors are using Twitter, then NOT using Twitter could turn out to be a costly business mistake.

To properly use Twitter for business, you need to start by shaking the notion that Twitter is “stupid,” that you “don’t get it” and that it’s basically a huge waste of time. Twitter need not waste your time at all. In fact, most businesses spend about ten minutes per day twittering. A selective, disciplined use of social media in general and of Twitter in particular works beautifully for small businesses that can’t afford to hire someone to tweet all day for them. Ten minutes per day is all it takes to connect with prospects and to build your brand on Twitter.

Five Useful Tips for Using Twitter for Business

1. Add a personal touch. A cold corporate account is a turnoff – even if your customers are businesses too. Your tweets should include company news and info of course, but you should also have conversations – real conversations with followers. Many businesses add the name of the person who tweets for them to their bio as another great way to be more personal.

2. Use Twitter Search. One of the most important uses of Twitter for businesses is to respond to customer issues. Use Twitter Search to find out who’s mentioning your company on Twitter, and respond as necessary.

3. Don’t be too pushy. Tweets about your products are fine, but you should also tweet general industry news and links, retweet (which basically means repeat to others) what others are saying, ask and answer questions. If all your tweets are promoting your company and your products, you are not using Twitter properly.

4. Twitter is a great platform for promoting your blog posts. When you do, it’s a good idea to add a personal touch by introducing the topic, or asking a question about it, then providing a link to the blog post. Tweets that simply say “New blog post,” then give a link to the post don’t normally generate a lot of responses, because they’re not very interesting!

5. Be generous. Don’t promote just yourself. Promote others too, link to them, and be nice. There’s no need to promote direct competitors (although following them if they follow back and congratulating them on successes is good manners), but do make it a point to be generous with anyone who is not in direct competition to your business.

Above all, don’t be afraid of Twitter! Many small business owners worry about wasting entire days on Twitter and especially about the possibility of Twitter backfiring if used by customers to criticize them. But Twitter only wastes your time if you let it, and although it CAN be used to criticize your company, it can also be used by you to promptly respond to criticism, provide excellent customer service publicly, make things right for your customers and make your brand even stronger.

Related articles by Zemanta

• 10 Newbie Twitter Mistakes Made By Businesses (socialmediatoday.com)
• Strategies for Effective Twitter Marketing (lazerpromotions.com)
• My Twitter Resources Library (angelamaiers.com)

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Twitter Tuesday: Free Custom Twitter Background Design
2. Social Media for Businesses: Empty Hype?
3. Why Doesn’t Your Business Have a Website?

Yelp.com is a website where customers can search for local businesses and leave reviews of their experiences, and it also offers a number of free tools for small business owners. If you haven’t already, check Yelp to see if your business is listed; if it isn’t, you can list it for free. If it is listed, claim your page to take advantage of all that Yelp.com offers small business owners: communicate with your customers by responding to their reviews, promote discounts and special events, check the amount of traffic your Yelp business page receives, recommend other businesses, and provide detailed information about your business–including your website address. With more than 26 million visitors in December 2009, Yelp.com is a great way to connect with local traffic.

Google’s Local Business Center offers small business owners the opportunity to customize their listing on Google and Google Maps, with options like adding pictures, coupons, business hours, and more. You can also see behind-the-scenes information to find out things like who’s searching for you and what search terms they’re using to find you. You can even see where driving directions requests originate, so you will know where your visitors are coming from and whether you’re targeting local traffic.

The social networking phenomenon Twitter is another way to stay connected with your local customers, and Twitter is beginning to cater to small business owners. It’s a quick and immediate way to communicate with customers, see what people are saying about your business, and build relationships with customers and other businesses. Put a Twitter badge on your website and begin following local individuals and businesses, and before you know it you’ll have followers of your own. One of the really cool things about Twitter is that your conversations with customers are publicly visible and searchable, meaning they often attract attention from other Twitterers in the same locale or with similar interests.

Facebook, which began as a social networking site exclusively for college students, has expanded dramatically and now offers great opportunities for small businesses. When you create a free business page on Facebook, anyone can become a fan of your page and suggest that others do the same. You can provide detailed information on your profile (including your website address), post business updates, make photo albums, and converse with your fans. Facebook users can search business pages by location, and many are thrilled when they can become fans of their favorite local businesses. And since their friends can see what businesses they’re fans of, your local exposure increases exponentially with every fan you acquire.

These are four great websites that offer free ways to connect with local customers. They will help you target local traffic, learn about your customers, and provide your small business with a strong local presence even on the global Internet.

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Targeting Specific Geographic Locations for your Small Business
2. Quick Tip: Add your business to local search listings
3. Social Media for Businesses: Empty Hype?

Let’s take a look at each of the words and how they apply to blogging.

Content

Your website content needs to be relevant and interesting first of all. To keep people on your site long enough to pre-sell or monetize, your website content needs to appeal to your readers, so it needs to be relevant to the topic of your website. That’s what will keep people coming back and that’s what will get people to sign up on your mailing list or your RSS feed for more information. A blog is a great way to enhance your content because you can change it regularly, especially with regard to changing search engine entries. You should be analyzing traffic to your site regularly using analytics tools, and you should be checking on reverse seach engine keywords regularly too to make sure you are keeping up with what people are typing in the search engines.

Traffic

Generating traffic is possibly the hardest part of running a website, and this is where the science turns into art. Blogging is one of the most highly recommended ways to drive traffic to your site so it’s a very handy tool if used in accordance with the four principles. But it’s not the only thing you can do. Here are some of the things you must look at, understand and master to generate traffic to your site:

• Affiliate marketing – affiliate marketing is where you get other internet marketers to help market your business by offering them incentives or rewards. For example, if you sell a product, you can have an affiliate sell your product for you and then they get a percentage of the profit and you get a percentage. You generate the product, and they generate the sales.
• Blog carnivals – bloggers of similar topics unite and blog on similar topics. A blog carnival has an edition, like a magazine, centered on a theme. Links to all the contributors are created in the blog. You can look for carnivals being run by others or you can create your own and get others to join in. You can create a carnival edition in your own blog and invite other bloggers to send you articles. Look for experts with great blogs that you want to associate to your blog carnival.
• Advertising – Look into advertising revenue using things like Google Adsense and Google Adwords. Adwords is a program for people who wish to post ads based on relevant keywords. They pay Google to post the ads. Adsense is the program that picks up the keywords and looks for relevant sites to post them to. When you create your site builder template you build in placeholders for ads. Of course, you can rearrange the ads at any time, or remove them all together from your site builder template. It’s up to you.
• Social Media – blogging is one form of social media, but there are many others. Look for ways to get your site linked to from other sites; submit articles to sites like Ezine.

Pre-sell

Preselling your customer means getting them interested in your service or product by nurturing them as customers and giving more than they bargained for in the best possible way – lots of useful information, good service and so on. Your blog should specifically help your customers and is a great pre-selling tool.

Monetizing

Simply put, this is the part where you make money. It might be from advertising dollars, or selling your service or product. Ideally it’s a combination of both.

Using the four principles is just the beginning. For a successful and profitable website you need to be dedicated and determined to reach the top of the search engines. Of all of the above, traffic is probably the most important because without traffic it doesn’t matter how good your content is and you won’t make money.

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Quick Tip: Use a Custom Domain Name for Your Blog
2. How To Determine Your Target Market
3. How YouTube Can Benefit Your Small Business

If you’ve missed the discussion, you can download the transcript Designing Your Business Website Transcript

Read my interview with SmallBizLady at Website Design Basics for Start-up Businesses

Find out what is #SmallBizChat

How to Participate in #Smallbizchat

Follow me on Twitter @DesignLeap

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Twitter Tuesday: Free Custom Twitter Background Design
2. Using Social Media For Your Business
3. Brand Recognition: Creating a Custom Twitter Background

When setting up your blog you want to be sure to buy a domain name and a hosting account. Having a blog on a subdomain on one of the free blogging platforms such as wordpress.com or blogger.com (yourblog.wordpress.com or yourblog.blogspot.com) gives all the search engine benefits to that blogging platform. All the hard work that you’re doing in creating great content for your visitors doesn’t help your website ranking for your business if you don’t have your own custom domain.

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Quick Tip: Register Your Domain Name for More than 1 Year
2. Quick Tip: Domain and Hosting providers can be different for one site
3. Quick Tip: Update Your Website Often

Flickr photo - Mouthing off by demi-brooke

Have you been following the Celebrity Apprentice? On Season 8 Episode 6, the objective of the game was to create the best viral video. A viral video is one that is emailed from person to person, thus spreading the word about your product. In this case they were advertising laundry detergent. Before the dawn of the Internet, companies spent some percentage of their advertising and marketing dollars on TV, radio and magazine commercials and depended to some extent on “Word of Mouth” advertising. People use to say that if you impress a customer, they will tell 3 other customers and if you disappoint a customer, they will tell 10 other people. Businesses often used to, and still do today, offer additional discounts to existing customers when they bring in new customers. Word of Mouth advertising is a tried and trusted fundamental cornerstone of business marketing.

Word of Mouth Goes Digital

Today, the concept of Word of Mouth advertising has grown to advertising via any means of communication, especially electronic communication, and we call it social media. Websites like twitter, facebook, myspace and youtube, started out being the domain of young adults, especially college students, and now are featuring prominently in mainstream company website strategy. That’s because the networking opportunities that are empowered by social media are huge.

In the case of a viral video, imagine how this works. Most of us forward emails of this type to more than one person, in fact, many of us have ever-growing distribution lists. If you forward to a distribution list of, let’s say 10 people, and each of them forward to 10 people, in just 2 forwards the viral video producer has just reached 110 people. If each of those people forward to 10 people the video reaches 1100 people. You can see how the numbers grow exponentially to reach thousands in just a few forwards.

How does this help the small business owner?

Small business can leverage the same ideas in their discussion forums hosted on their site to generate useful discussions about their products and services, get customer feedback, and get new information out to customers. The trick is to make your site interesting so that users will get the word out by sending links, messages, etc. and draw their friends to your site. Many businesses, including big businesses, are also putting links to twitter and myspace and other sites right on their website. Of course, you need to sign up for each of these services, but they are generally free. All it takes is time.

In the case of facebook and myspace, and similar websites, users aim to collect as many friends as possible on their webpage. Then, whenever they post message to their site, all their friends will see it.

Not Just For Customers

Website forums are not just for drawing customers. They are also useful for networking with merchandisers and others in your industry. They can help you stay informed about what your competitors are up to, where your business is going and what direction you may need to take it in the future. As a business owner you should be engaging actively in social media for generating partners and affiliates as well as creating an environment in which your customers can participate on your site. Don’t just have your own. Join your competitor’s forums and see if you can find their twitter page or their facebook page.

You can start by following me on twitter at http://www.twitter.com/designleap

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Social Media for Businesses: Empty Hype?
2. Social Media Marketing Success – Three Steps on How to Maximize Your Efforts
3. Make the Most of Your Small Business Advertising Dollars

The primary purpose of a blog is to provide fresh content for your website to keep your customers coming back. They want to see what new products you are offering, hear what’s new in your company, and see what additional services are available. A blog is also a great way to add fresh content to your site to keep it at the top of the search engines.

But what should you write in the blog? And how can you keep coming up with new ideas for blogging?

There are some definite advantages to blogging and once you get the hang of it you might just get hooked:

1. Writing helps you think. And thinking about your business is something you should be doing every day. You can use blogging as a way to explore new ideas for your website, your product or your business.

2. Blogging invites customer feedback. Create a blog with a comment block where blog readers can post their feedback. This is a great way to find out what your customers think. You can ask them questions directly, and use the responses to begin an email contact list. The best part about this is your feedback is coming directly from current users of your website. You can even take it a step further and start sending email articles directly to your blog fans. Can’t decide whether to branch out in this direction or that direction? Ask for customer feedback directly in your blog. Everyone loves to give their opinion.

3. Blogging is a catalyst for doing research. If you sit down once a week and come up with 7 topics for daily blogs, or sit down once a month and come up with 4 topics for weekly blogs, you will remain on your toes as well have new content to keep your website fresh. You can research the competition and find out what they are blogging about, or research a particular aspect of your business, describe the special features of an existing product or introduce features for a new product and motivate readers to give it a try.

4. Blogging is a great tool for stimulating your own learning. Because you will be on the internet, checking your competition, doing your research and finding interesting things to write about, you will be acquiring new knowledge constantly about your business field. Becoming an expert in your field is an absolute must for out-maneuvering the competition and your website is the perfect place to display your expertise.

To get started blogging, map out a few ideas, determine how many words you want to write in your blog (300 to 500 is plenty to begin, but don’t restrict yourself if you get on a roll). Don’t forget to create a few links in your blog to other similar articles on your website.

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Optimizing Your Website Content
2. Using Social Media For Your Business
3. The Best SEO Keyword Research Tools

When you have a business, you want your brand to be recognized in everything that you do. Having your business on Twitter is no different. By creating a custom Twitter background you will instantly stand out, bring credibility to your brand and leave a lasting impression to your visitors.

There are no set rules on how your background needs to look or what size it needs to be, but here are some pointers on what to do to keep that professional image.

• Keep all-important information on the left-hand side of the page.
• Always include your logo.
• Include your actual photo, this way you bring more trust and can result in more followers.
• Use colors that are similar to your brand to keep consistent.
• Use relevant images/graphics.
• Do NOT hard sell!
• Do list links of your websites, blogs, and other networking site where you can be found.

How to determine what size to make your Twitter background

The best way is to look at your website’s analytics program and see what are your visitor’s browser screen resolutions. Take a look at the top two and based on that, you can choose what would be the best size for your background. Keep in mind that the smaller the resolution, the less space you have for design.

The best approach to designing a custom Twitter background

Create everything in layers (it’s easier to make changes when you’re working with layers). This does not mean that you need to have Photoshop to do this. There are many free alternatives to Photoshop that perform just as great. I am recommending the “Phoenix” by Aviary.com as it’s very similar to Photoshop.

• Your first layer should be the main image, color or gradient that will serve as the pallet for your design.
• Next few layers don’t have to be in this order. You can start with the top banner that’s where you can add another color or gradient. This is where the Twitter logo and menu will sit so keep in mind the visibility when choosing colors.
• The last and most important step is to add your information to the left-hand side of the page and it’s best if you place this on it’s own layer.

Use one of these templates as a guide on proper placement of your information

1024 x 768 Template	1280 x 800 Template

Quick tip: Do NOT place important information below 600 pixels in height no matter the screen resolution size. This is because some users might have extra tool bars on their browser window, which pushes all the information down.

After you download the background template, open it in the design program of your choice and use it as bottom layer to server as a guide for you to place your information. When you’re done with your design, delete the layer with template. Save your design as GIF, JPG, or PNG format. Then go to your twitter page and follow these steps:

• Select Settings
• Choose the Design tab
• Click on Change background image
• Upload your image
• Make sure that tile background is NOT checked
• Save changes

That’s it you’re done!

Tweet This Delicious Digg This Facebook Stumble This

Related posts:

1. Twitter Tuesday: Free Custom Twitter Background Design
2. How to remove the background of an image in Photoshop using the Magic Wand tool
3. Quick Tip: Removing white background from logo